cbjee Terms and Conditions

1. General Introduction

cbjee (hereinafter referred to as "Platform", "we" or "our") operates an online betting and casino service for users in Bangladesh. These Terms and Conditions ("Terms") form the legal agreement between cbjee and all its registered members ("User" or "you").

These Terms may apply in both English and Bengali; however, any interpretive disputes will be resolved in accordance with the applicable laws of Bangladesh. By accessing the cbjee platform, registering, or using any service, you are considered to have fully accepted these Terms.

2. Eligibility and Registration

2.1 Age Requirement

To create an account on cbjee and participate in any betting or gaming activity, you must be 21 years of age or older. Use of this platform by anyone under the age of 21 is strictly prohibited. If it is established that an account belongs to a minor, that account will be immediately cancelled and all balances may be forfeited.

2.2 Registration Process

You must provide accurate and complete information during registration. Each individual may operate only one account. Information required in the registration form includes:

• Full name (as shown on your National ID card)
• Date of birth
• Valid email address
• Mobile number
• Details of your preferred payment method

Providing false or misleading information will result in the immediate closure of the account and any pending payments may be withheld.

2.3 Identity Verification (KYC)

cbjee may, at its discretion, request documents to verify a user's identity at any time. These documents may include a National ID card, passport, proof of address, and documents related to the payment method used. Withdrawal processing may be put on hold until the verification process is complete.

3. Account Management

3.1 Account Security

It is entirely your responsibility to keep your account login credentials (username and password) confidential. You will be responsible for all activity carried out on your account by any person, whether authorised or not. If you suspect any unauthorised access to your account, please notify our support team immediately.

3.2 Single Account Policy

Only one account per person, household, device, or IP address is permitted. Using different identities or details to operate multiple accounts is strictly prohibited. If this policy is found to have been violated, all associated accounts will be permanently closed.

4. Deposits and Withdrawals

4.1 Deposits

Funds can be deposited on the cbjee platform using the following payment methods: bKash, Nagad, Rocket, Upay, and direct bank transfer. The minimum deposit amount for all methods is ৳300.

Terms applicable at the time of deposit:

• Minimum deposit: ৳300 (for each method)
• Only payment methods registered in the user's own name may be used
• Deposits made through third parties are not permitted
• Bonus credits will only be applied after the deposit has been successfully processed

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals may be delayed if identity verification has not been completed or if the wagering requirements of any active bonus have not been met.

Withdrawal terms:

• Minimum withdrawal: ৳500
• Withdrawals must be made via the same method used for the deposit (where applicable)
• Wagering requirements on any active bonus must be fulfilled
• Once a withdrawal request has been submitted, it may not be possible to cancel it
• Standard processing time: 10–45 minutes

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. A 10x wagering requirement applies to this bonus.

For example:

• Deposit ৳1,000 → Bonus ৳1,500 → Total balance ৳2,500
• Deposit ৳22,000 → Bonus ৳15,000 → Total balance ৳37,000

5.2 General Bonus Terms

The following general terms apply to all bonuses and promotional offers:

• Each bonus offer comes with specific wagering requirements
• Bonus funds may only be used on designated games
• If a withdrawal is requested before the bonus wagering requirements are met, the bonus balance will be cancelled
• It is not possible to have more than one active bonus at a time
• cbjee reserves the right to modify or withdraw any bonus offer
• If evidence of bonus abuse is found, the bonus may be cancelled and the account may be suspended

5.3 VIP Program

The cbjee VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4% weekly cashback), Gold (up to 0.6% weekly cashback), and Platinum (up to 0.8% weekly cashback). You can be promoted to a higher tier based on your activity. Specific benefits and terms apply to each tier separately.

6. Betting and Gaming Rules

6.1 General Betting Rules

All betting activity on the cbjee platform is conducted in accordance with established rules. Specific rules apply to each game and betting category, and these are described in detail on the relevant game page.

• Once confirmed, bets cannot be changed or cancelled
• If a game is not completed due to a technical error, cbjee will make a decision after considering the circumstances
• No payment will be made beyond the set maximum win limit
• For sports betting, the decision of the relevant sports authority will be considered final

6.2 Game Software and Fairness

cbjee works in partnership with world-class game software providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt, and other recognised providers. The outcome of all games is determined through Random Number Generator (RNG) technology, which ensures impartial and fair results.

7. Prohibited Activities

The following activities are strictly prohibited on the cbjee platform:

• Operating multiple accounts or using another person's account
• Applying pre-planned betting strategies with the intent to exploit the bonus system ("bonus hunting")
• Using software, bots, or automation tools to gain an unfair advantage
• Placing bets in collusion with other users
• Using the platform for money laundering or other illegal financial activities
• Attempting to gain unauthorised access to the platform's systems
• Harassing or defrauding other users
• Using a false identity or false information

In the event of a breach of these prohibitions, cbjee reserves the right to immediately suspend the account, forfeit all bonuses and winnings, and take any necessary legal action.

8. Responsible Gaming

cbjee is fully committed to responsible gaming. We believe that gaming is a form of entertainment — it should never be considered a solution to financial problems or a source of income.

Visit our Responsible Gaming page to learn more about our responsible gaming policy.

• We encourage users to set their own deposit and spending limits
• Temporary breaks or self-exclusion options are available — contact us via live chat
• Seek help from the relevant organisation for support related to gambling addiction
• This platform is for users aged 21 and above only

9. Privacy and Security

cbjee places the highest importance on protecting users' personal information. Our platform uses SSL encryption technology to keep data secure. Please read our Privacy Policy for full details on how your personal information is collected, stored, and used.

User data will never be sold to third parties. However, information may be shared with the relevant authorities where required to fulfil legal obligations or to prevent fraud.

10. Limitation of Liability

To the maximum extent permitted by applicable law, cbjee will not be liable for the following:

• Loss caused by internet connection errors or technical disruptions
• Loss resulting from errors by third-party software or payment providers
• Loss resulting from a user's own negligence or failure to secure their account
• Service disruption caused by unforeseen events (force majeure) such as natural disasters, war, or government restrictions
• Temporary service downtime for routine maintenance

In any circumstances, cbjee's total liability will not exceed the balance available in the user's account.

11. Changes to Terms

cbjee reserves the right to modify, add to, or revise these Terms at any time. Users will be notified of significant changes via their registered email address or through the platform.

If you continue to use the platform after the updated terms have been published, you will be considered to have automatically accepted the revised terms. If you do not agree with the new terms, please contact us to close your account.

12. Account Suspension and Closure

12.1 cbjee's Rights

cbjee reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these Terms and Conditions
• Failure to cooperate with identity verification
• Suspicion of fraudulent activity
• Suspicion of money laundering or illegal financial activity
• Account remaining inactive for an extended period

12.2 User Rights

You may request to voluntarily close your account at any time via our live chat or email. All valid withdrawals will be processed before the account is closed; however, any active bonus will be cancelled if its wagering requirements have not been met.

13. Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. We strive to resolve all complaints fairly and promptly. Dispute resolution process:

• Step 1: Notify the support team via 24/7 live chat or email
• Step 2: Provide relevant information and evidence for the dispute to be reviewed
• Step 3: Our compliance team will review the matter and communicate a decision

cbjee's decision is final and binding. However, the user may seek remedy through applicable legal channels.

14. Contact

If you have any questions or need clarification regarding these Terms and Conditions, please contact us:

• 24/7 Live Chat Support: via the live chat button on the platform
• Email: [email protected]