cbjee Privacy Policy

Last Updated: January 2026

cbjee collects the following types of personal information from its users. The main purpose of collecting this information is to provide you with a safe, convenient, and personalized service.

1.1 Registration and Account Information

When you create an account or log in to cbjee, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Identity verification documents (such as a copy of your national ID card or passport)
• Residential address
• Your chosen username and password (passwords are always stored in encrypted form)

1.2 Financial Information

We collect financial information to process deposits and withdrawals:

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history and amounts
• Date and time of deposits and withdrawals

We never store your complete bank account details or card numbers.

1.3 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type and operating system
• Site access time and browsing activity
• Information collected from cookies and similar tracking technologies
• Referral source and landing page information

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cbjee uses collected information only for the following legitimate purposes. We do not sell your information to any third party.

2.1 Service Delivery and Operations

• Assisting with account creation and management
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Keeping gaming history and balance accurate

2.2 Identity Verification and Security

• User age verification — only accounts of users aged 21 or older are kept active
• Preventing fraud and ensuring account security
• Detecting and preventing multiple accounts
• Addressing cybersecurity threats

2.3 Customer Service

• Assisting with providing 24/7 live chat support
• Resolving issues via email
• Responding promptly to your complaints and questions

2.4 Responsible Gaming

cbjee is committed to responsible gaming. To this end, we monitor user gaming activity to identify possible addiction or harmful behavior and provide timely assistance.

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We treat the privacy of your personal information with the highest importance. We do not share your information with any third party except in the limited circumstances described below.

3.1 Service Provider Partners

Certain trusted third parties are required to help operate cbjee's services. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, etc.)
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.)
• Identity verification service providers
• Cybersecurity and fraud prevention services

All of these partners are bound by strict confidentiality agreements with us and may only use the information necessary to provide their specific services.

3.2 Legal Obligations

In the following circumstances we may be required to share information with relevant authorities:

• To comply with applicable laws in Bangladesh or court orders
• In response to government investigations or regulatory body requests
• To comply with anti-money laundering regulations
• To investigate fraudulent and deceptive activity

3.3 Business Transfers

If for any reason the ownership or management of cbjee changes, user information may form part of the transferred assets. In such a case, the new operator will be bound to comply with this privacy policy.

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The cbjee platform uses cookies and similar technologies. These technologies are used to improve your browsing experience and ensure the functionality of the site.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions. Without these, the platform will not work properly.
• Functionality Cookies: Used to remember your preferences, such as language selection and interface settings.
• Analytics Cookies: Collect site usage statistics to help improve the platform.
• Security Cookies: Used for fraud prevention and account protection.

4.2 Cookie Controls

You can control or disable most cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may disrupt some important platform functionality.

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cbjee follows the latest technology and methods to protect your information. Our security measures are reliable and proven.

5.1 Technical Protection

• SSL/TLS encryption is used for all data transfers
• Stored data is kept in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are used to prevent unauthorized access
• Two-Factor Authentication is provided

5.2 Administrative Protection

• Only authorized staff have access to users' sensitive information
• Staff receive regular data protection training
• Data access is strictly documented and monitored

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cbjee does not retain your information longer than necessary. The retention period is determined according to the following criteria:

• Information for active accounts is retained for as long as the account remains active
• After an account is closed, certain information is retained for the applicable period to meet legal obligations
• Financial transaction records are retained for the period specified under anti-money laundering regulations
• Security logs are kept for a limited period and then securely deleted

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As a cbjee user, you retain the following rights regarding your personal information:

7.1 Right to Access

You can find out at any time what information we hold about you. Contact our support team to obtain this information.

7.2 Right to Correction

If any information we hold about you is incorrect, you can request that it be corrected. Most information can be changed directly in your account settings.

7.3 Right to Deletion

You may request deletion of information that is not subject to legal obligations. We will review such requests within a reasonable time.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our customer service team. Send your request via 24/7 live chat or by email at [email protected]

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cbjee is operated exclusively for users aged 21 and over. We do not knowingly collect information from any minor. An age verification process is followed at the time of account registration.

If we learn that a minor has created an account on our platform, that account will be closed immediately and the collected information will be deleted.

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cbjee may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform
• A notification will be sent to your registered email
• The date of the update will be noted on this page

Continued use of the platform after any changes will be taken to mean that you have agreed to the updated policy. You are therefore encouraged to review this page regularly.

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If you have any questions, concerns, or complaints about this privacy policy, please contact us:

Our customer service team is always ready to answer all your questions in Bengali.